Start date: Summer 2024
Salary: Circa £35,000 depending on experience
Type: Permanent, full-time
Hours: 37.5 per week
Location: Hybrid. You can work from your home, though you must be able to travel to our Farringdon, Central London office or client sites (mostly London) as required. This is likely to be once per week at the least.
About Capacitas
Founded in 2002 and based in London, Capacitas is the only consulting firm specialising exclusively in reducing cost and performance risk in business-critical IT systems.
- We are thought leaders and trusted advisors in IT Performance Assurance.
- We have a unique methodology that strikes the balance between service, risk and cost.
- We have extensive experience protecting high revenue, high availability clients.
- We invest in R&D - developing solutions to enable fast, efficient and scalable delivery.
At Capacitas we know what great performance looks like for our clients and their customers. We enable our client’s IT systems to be available, fast and cost efficient without slowing their rate of business change.
- Number of employees – circa 60.
- Our clients include – JD Sports, EasyJet, Oxford University, UKHSA, and many more.
- To hear more about us and what we do for our clients please read the rest of our website.
About the role
As a Junior Consultant with Capacitas, you will be quickly utilised on client engagements, working as part of a project team with experienced and talented colleagues. You will most often be in a client facing role and the range of projects you work on will vary according to current demand and your professional development path. Typical projects include:
- Automating through use of DevOps capability
- Conducting systems risk management assessments
- Performance audits
- Designing performance test plans to address performance risk
- Demand forecasting / planning
- Development of capacity and performance models
- Proactive system monitoring to identify performance risks
- Looking for ways to reduce client money spent on IT performance
A day in the life of a Capacitas Junior Consultant includes:
- Working as part of a team and independently to carry out technical work for project delivery
- Participating in daily stand-up meetings with your project team
- Working within a talented and experienced team, constantly developing technical delivery skills and delivering independently
- Working with a project team, working efficiently to deliver to deadlines
- Building an internal and external network, proactively reaching out to engage colleagues and client contacts
- Identifying business opportunities for Capacitas within client account and more broadly where possible
- Professionally representing Capacitas in conversation with clients
- Preparing and participating in client presentations
- Identifying opportunities to innovate and improve efficiency or quality of our internal processes
- Following and, where appropriate, documenting company processes
- Using your technical capability to update IP to augment our existing processes
About the applicant - to thrive in this role, it is important you:
1) Are motivated by:
- An inherent desire to work in tech.
- An inherent desire to work with, add value to, and satisfy clients.
- An inherent desire to continuously learn and grow.
- Working in a collaborative environment in which you support and are supported by others.
2) Show the following behaviors:
- Enjoy seeking, building and maintaining relationships, demonstrating empathy and emotional intelligence in interpersonal interactions to build productive working relationships.
- Demonstrate flexibility and adaptability in response to changing conditions and/or priorities.
- Demonstrate resilience and persistence in the face of challenges, seeing setbacks as a positive opportunity for growth.
- Are alert to market trends or occurrences and are able to consider how Capacitas and our clients may be impacted by these.
- Confidence to try new things and challenge the status quo.
- Actively listen and understand client and colleague needs.
- Demonstrate curiosity about customers’ technical and business environments.
- Share knowledge with others and reach out to others to ask for their expertise.
- Seek challenging problems to solve.
- Demonstrate ownership of own work.
- Drive own development, seeking and pursuing opportunities for continuous growth.
3) Have the following experience and abilities:
Technical - essential
- Have a computer science background
- Interest in and willingness to develop monitoring skills, including basic and complex metric understanding, and familiarity with monitoring agents
- Interest in and willingness to develop data analysis skills, including moving averages, CPU aggregation and normalising
- Interest in and willingness to develop development skills, including automation and coding
- Some understanding of IT infrastructure
- Interest in and willingness to develop capacity planning and modelling skills
- Interest in and willingness to develop cost optimisation skills
- At least intermediate excel skills for data analysis, with willingness to learn advanced excel skills
- At least intermediate powerpoint and word skills
Technical - Desirable
- Performance testing skills using HP, LoadRunner or Jmeter
- Performance test design
- Performance test automation skills
- Have interest in and knowledge of the cloud and DevOps, especially AWS and Azure environments and supporting containerisation, though not necessarily experience in working with these
- Have interest and knowledge in CI/CD processes and pipeline configuration using tools such as Jenkins
- Have interest and knowledge in cloud infrastructure setup using tools such as Cloud Formation and Terraform
- Have knowledge in VCS tools for storing and committing source code, such as GitHub
Other
- Communicates and presents clearly and professionally, contributing to team meetings
- Able to apply a problem-solving mentality and approach
- Manages time effectively, balancing priorities
- Attention to detail
- Is curious and able to understand customer requirements and business objectives
- Is trust-worthy, reliable and approachable
- Able to work effectively as part of a team and independently
- Able to lead and motivate self, adhering to Capacitas values
- Able to learn quickly
- Willingness and ability to learn new technical tools
- Actively seeks feedback to grow
- Enables and drives own development
- Networks internally and externally- Uses social media to promote and support Capacitas
- Is self-aware, considering own impact on others
Qualifications
2.1 degree (or equivalent), or an advanced degree ideally in computing, or one of the following areas plus a demonstrated knowledge of computing:
- Sciences.
- Engineering.
- Mathematics.
OR
- 2.1 bachelors or advanced degree from any discipline + demonstrated desire and aptitude, proven through work experience, to work in tech
Technical tools you may use as a Consultant
- AWS, Azure.
- Cost-explorer.
- Cloudwatch.
- APIs (further performance metrics).
- Monitoring tools for CPU.
- PRTG.
- Zabex.
- MatLab.
- GitHub.
- J-Meter.
- Gatling.
- Scripting and coding software.
- PowerQuery.
- PowerBI.
What our consultants most like about being a consultant at Capacitas
- Working with people, as well as tech.
- Sense of reward that comes from achieving deliverables.
- Plenty of responsibility, which increases as you are ready for it.
- Our supportive, collaborative and empowering culture.
How can you find out more?
We encourage and welcome any enquiries from prospective candidates. Please feel free to contact Neil McMenemy or Elaine Hunter for an informal discussion about the role.
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